Refund policy

Last updated: November 6, 2026

Everything we sell is a food product, made fresh in small batches. For food-safety reasons, we can't accept returns of opened or used items. If something isn't right, we'll make it right.

Damaged, incorrect, or missing items

If your order arrives damaged, leaking, incorrect, or incomplete, email us at wellness@crunchysisters.com within 7 days of delivery. Include your order number and a photo of the item and packaging. We'll send a free replacement or issue a full refund for the affected items, your choice.

Not happy with your order?

If you're unhappy with a product for any other reason, reach out within 7 days of delivery. We review every request personally and will do our best to find a fair solution.

Subscriptions

You can cancel your subscription at any time before your next renewal date through your account or by emailing us. Renewal orders that have already shipped can't be refunded. If a renewal order has been charged but hasn't shipped yet, contact us right away and we'll cancel it and refund you in full.